If you are looking to stay nearby your friends, we suggest that you reserve a Presidential Mini Suite. This spacious Mini Suite offers two bedrooms, a common room with dining area and wet bar, PLUS a massive balcony to hang before and after the show! Gather your group and secure this suite for the ultimate One Big Holiday experience!
**Please note if a guest has financial responsibility, they can’t be removed from the reservation without their permission.
Check In starts at 3pm. If you arrive before then you will be able to check into the hotel and use the facilities, but your room will not be ready until after 3pm.
Check Out is by 12pm. You must be checked out of your room no later than 12pm. If your flight is later in the day, you will be able to use the resort's facilities until 6pm. It is extremely important that guests staying later than 6pm should inform the Event Guest Relations team or risk being charged for an extra night.
**Any guests whose rooms are not vacated by 1pm are subject to $300 late check out fee charged by the hotel and Bromo, LLC. Any guests whose rooms are not vacated by 3pm will be charged for an extra night.**
Roundtrip Airport Shuttle is $45 per person
One Way Airport Shuttle is $25 per person
**Due to increased security at the Punta Cana International Airport, we cannot provide transportation services to people who arrive early and stay at a different resort in the area before My Morning Jacket One Big Holiday. In order to utilize the event transportation, you must be arriving into the airport and immediately traveling to the Hard Rock.**
For any questions regarding coverage, iTravelInsured can be reached at (866) 368-3724. Just inform them you are attending a Cloud 9 adventure called "My Morning Jacket One Big Holiday".
Please note there are no refunds for guests concerned with the effects of the Zika virus. My Morning Jacket One Big Holiday recommends the purchase of Cancel For Any Reason insurance if you feel that these concerns may impact your reservation.
DISCLAIMER: Any coverage information provided is intended to be a general outline of the benefits under the iTravelInsured travel insurance programs. It is not a guarantee of coverage. The terms and conditions of the insurance certificate apply. Final coverage determination cannot be made until a claim is received by us along with all appropriate documentation.
Bring your children to experience One Big Holiday for a one time all-inclusive rate. Rates are based on the age of the child at the time of the event, not at the time of booking the reservation. The Hard Rock offers supervised kid and teen activities as well as child-friendly pool areas.
For large families, we recommend a Presidential Mini Suite. This suite features a master bedroom with king bed, second sleeping area with two double beds, dining room, and spacious balcony so there will be plenty of room for kids to play while parents sleep in! There is an Xbox with games and beach toys available upon request.