3. What if I misplace my exit card issued at immigration?

Mexican citizens, US Citizens residing in Mexico, and anyone unable to present an exit card issued by immigration upon arrival into Mexico are required to pay an additional 16% tax, based on the total value of your suite, at check-in. If you are flying from the US on a… Read More

7. Are there accessible shuttles available?

Panic en la Playa airport transportation offers ADA accessible shuttle options for those in need. Simply purchase transportation at the standard rate and contact the Travel Team to make arrangements at least 30 days prior to the event. Read More

8. How do I add my flight information?

Click “My Account” at the top of the page, log in, and click the button that says “Enter Flight Info” under your active Panic en la Playa reservation. Enter the flight info for you and your guest so we can ensure the smoothest arrival / departure possible. Read More

9. How do I find the event transportation once I am at the airport?

Go through Customs and exit the airport with your luggage, then look for the Amstar representative holding the “Panic en la Playa Nueve” sign. Shuttles are arranged based on flights, so make sure to enter your flight information in your Cloud 9 Account. An email with further details and instructions… Read More

10. My flight is delayed, what do I do?

Don’t sweat it! If you have provided us with your flight info we will be tracking your arrival time and making the proper accommodations. If you are switched to a completely new flight, contact the Travel Team as soon as possible to let us know. Read More