Travel FAQ
What travel documents do I need?
- You MUST have a valid Passport to fly to Mexico.
- Please note, immigration procedures have changed at CUN Airport as immigration cards are no longer distributed. Please be sure you receive an exit stamp when proceeding through Customs.
- Any guest that does not present an exit stamp is subject to a 16% VAT tax.
Is airfare included in the trip cost?
- No. All guests are responsible for booking their own airfare.
What airport should I fly into?
- Cancun International Airport (CUN).
How far are the resorts from the airport?
- Hard Rock Riviera Maya & UNICO are located about 60 minutes from the Cancun International Airport.
I plan on renting a car. Is resort parking included?
- Yes! There is free parking available if you choose to rent a car.
What is the currency in Mexico?
- The local currency is Pesos; however, US Dollars are also accepted. Please note, your change may be returned in Pesos.
Do I tip while in Mexico? If so, how much?
- Tipping is customary, but not required for hotel staff (bellmen, housekeepers & bartenders). A couple bucks here or there is always appreciated!